Questions about independent care audits

No. This is an independent consultancy and is not affiliated with, commissioned by or endorsed by CQC. The aim is to help providers check their evidence and make practical improvements.

No consultant can guarantee an inspection outcome or rating. CQC makes its own decisions. An independent audit can help you find gaps, prioritise risks and check the evidence of improvement.

The main focus is domiciliary care services in England preparing for an inspection, responding to concerns or an action plan, growing quickly or wanting an independent review. Services supporting 100+ people, multiple locations or substantial correction work need a bespoke quote.

No. The work can include an action plan, practical correction support, a re-audit of updated evidence and ongoing monitoring. These are not unlimited or automatically included. Your quote confirms the stages, sample, time and support allowance you are booking.

Choose from care records and risk, medicines safety, workforce checks, safeguarding and complaints, rotas and calls, service user money, care quality, governance and GDPR, or a wider readiness review. The nine service areas explain what each can cover.

On-site, remote and blended reviews are available by agreement. The choice depends on the questions, records, any observation needed, timing and cost. The written quote confirms the method and any travel.

Usually not. Reviews use an agreed, risk-based sample of records, people and time periods. The report explains what was checked and its limits. A wider review may be recommended when serious or repeated concerns appear; extra work is agreed before it starts.

Yes, where the quote includes correction support and the provider has authorised the work. Corrections must be based on genuine evidence. We do not invent records, falsely backdate evidence or make unauthorised changes. The provider approves amendments and retains responsibility for care, clinical and regulatory decisions.

It checks agreed records of shopping, cash, receipts, balances, change and authorisation, including missing or unusual transactions and how concerns were raised. This is a care-compliance and safeguarding review, not accountancy, tax, investment or FCA-regulated financial advice. See the money-handling review.

Monitoring can check agreed areas, recurring concerns and action-plan progress at a monthly or other agreed frequency. The quote sets the records, sample, review time, reporting and support allowance. It does not replace day-to-day management. The fee for Monthly Compliance Monitoring is agreed in your written quote.

Explain the deadline in your enquiry. Depending on availability, a focused review of the highest risks may be possible. The reply will set out what can be completed before your deadline. Urgent safeguarding or clinical action must not wait for an audit.

Before work starts, we agree who can access records, how they will be shared, how long they will be kept and when they will be deleted. Do not send care records, health details or information identifying a person receiving care through the public enquiry form. Share only what the review needs.

After the scope and written quote have been agreed, and before work or access to care data begins. The agreement is returned through the safe business route agreed with you. Read the client agreement; do not attach care records to the first enquiry.

There is no fixed audit fee. The price depends on the size of your service, the records to be checked and any follow-up you need. We send you a written quote and agree the final price before you book.

You will usually receive a summary of the sample, findings ordered by risk and an action plan with owners, dates and evidence needed for completion. Correction records, re-audit results and monitoring updates are included where booked. The quote lists what you will receive. You can view the fictional sample report.

For a standard audit, Mr Safi aims to issue the initial written report within five working days of completing the evidence review and receiving all agreed information. Larger or multi-location work may take longer. The written plan confirms the audit, report and any correction-support or re-audit dates.

The updated evidence is checked within the agreed sample. Actions are recorded as Closed, Partly Closed, Open or Urgent/High Risk, with a reason and any further work needed. Changing a document alone does not prove that an action is complete or that practice has improved.

Mr Safi aims to acknowledge a complete enquiry within two working days, Monday to Friday excluding UK bank holidays. The audit request form lets you suggest a first-call date and time. The appointment is booked only when it is confirmed in writing.

No verified client reviews are currently published. Reviews and case studies will be added only with suitable evidence and written permission. Representative situations are labelled as examples, not testimonials. Read the client-proof standard.