Gap audit
Check the agreed evidence and identify the gaps.
Independent audits and practical improvement support for your care service. Understand the gaps, agree the actions and check the evidence that things have improved.
On-site, remote or blended. The sample, support, timing and price are agreed before work starts.
Try the free 20-minute demoTwo of five plans in the sample need updating.
Agree who will do this, set a date and record the follow-up.
Agree the stages you need. Correction support, re-audits and monitoring are included only where stated in your quote.
Check the agreed evidence and identify the gaps.
Set each priority, owner, date and evidence needed.
Help update records using genuine evidence, within the agreed allowance.
Check updated evidence and record what remains open.
Review agreed areas at the frequency you book.
Choose a focused review or bring the relevant areas together. We agree the work and confirm the price in a written quote before you book.
Check that care plans, risk assessments and daily notes reflect the person’s needs and choices.
Review medicines records, recurring errors and staff competency evidence, with spot checks where agreed.
Check recruitment, training, competency, supervision and appraisal records against the agreed requirements.
Check how concerns are reported, investigated and closed, and whether learning leads to action.
Compare planned and recorded calls to identify missed visits, delays and gaps in continuity.
Check the records of shopping and cash handled for people receiving care, and how concerns are raised.
Use feedback and agreed spot checks to review dignity, privacy, preferences and the response to concerns.
Review management oversight, policies, data protection and how audit findings become completed actions.
Bring the relevant audit areas together, with an action plan, agreed correction support and a re-audit allowance.
You can also choose a CQC Compliance Audit across the relevant areas or monthly checks to follow up progress.

Mr Safi has more than 15 years of professional experience in management, quality systems, consultancy and university teaching.
He now helps domiciliary care providers check their records and working practices, understand the gaps and plan improvements. He is based in London, with support elsewhere in England considered by agreement.
About Mr SafiYour report explains what was checked, what was found and what needs to happen next. This sample shows the format using fictional details, with no client information or CQC judgement.
Answer 15 questions to see which areas may need attention. It takes about five minutes, and your answers stay on your device.
No sign-up required. This is not a CQC score or rating prediction.Understand what applies now and what is still being tested.
Read the 2026 briefingDescribe your service and your main concern. Mr Safi will suggest a suitable review. Please leave out names and personal details of people receiving care.