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Privacy Policy

GR SAFI CARE SOLUTIONS

Introduction

At GR SAFI CARE SOLUTIONS, we are deeply committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or services. Our approach follows strict standards in line with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

By using our website, you agree to the terms of this Privacy Policy. Please take time to read this entire document carefully to understand your rights and our responsibilities when it comes to handling your information.

1. Automatically Collected Data

When you visit our website, we automatically collect certain information such as:

  • IP address
  • Browser type and version
  • Pages you visit
  • Time zone and location data
  • Referring websites
  • Device and operating system info

This is called “Device Information” and helps us understand how users interact with our website.

2. Data You Provide Voluntarily

When you:

  • Fill in a contact form
  • Subscribe to a newsletter
  • Request a service
  • Communicate with us

You may share details such as:

  • Name and surname
  • Email address
  • Phone number
  • Company or organisation
  • City and country
  • Payment details (if applicable)

Purpose of Data Collection

We collect and use your data only for legitimate reasons, including:

  • To respond to your enquiries
  • To provide the services you request
  • To improve our website performance
  • To personalise your experience
  • To comply with legal obligations
  • To prevent fraud and abuse
  • To keep you informed about new services and updates

We do not sell or share your data with third parties for advertising purposes.

Your Rights (under GDPR)

If you are an EU or UK resident, you have the right to:

  • Be informed: Know why and how your data is used
  • Access: Request a copy of the data we hold on you
  • Rectification: Ask us to correct inaccurate information
  • Erasure: Request deletion of your data (the “right to be forgotten”)
  • Restrict processing: Limit how we use your data
  • Data portability: Receive your data in a transferable format
  • Object: Stop your data from being used in certain ways
  • Automated decisions: Challenge decisions made automatically about you

To exercise your rights, contact us at: : info@grsafi.com

Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Analyse traffic
  • Provide better user experience

You can disable cookies in your browser settings. However, some features may not function properly if cookies are disabled.

Data Security

We take data security seriously. Measures in place include:

  • Secure servers
  • Firewalls and encryption
  • Access control policies
  • Regular audits and updates

Even though we follow industry best practices, no online system is 100% secure. We work continuously to keep your data safe.

Third-Party Services

We sometimes use trusted third-party providers to:

  • Process payments
  • Analyse website usage
  • Deliver marketing communications

These providers are required by contract to:

  • Handle your data confidentially
  • Use it only for specified purposes
  • Follow GDPR compliance rules

Data Retention

We only keep your personal data for as long as necessary:

  • To provide the services you requested
  • To meet legal or regulatory requirements
  • To support our record-keeping and internal policies

Once data is no longer required, we securely delete or anonymise it.

Children’s Privacy

Our website is not intended for children under 16.
We do not knowingly collect data from anyone under that age.
If we learn that we’ve collected such information, we will delete it immediately.

Legal Disclosures

We may disclose your personal data if:

  • Required by law or court order
  • Needed to prevent fraud or harm
  • Required to protect the rights and safety of our business, clients, or the public

Cross-Border Data Transfers

Your data may be stored or processed outside your country, including in the UK, EU, United States, or Canada. Wherever your data is processed, we ensure it receives an adequate level of protection through secure transmission and strict confidentiality measures.

Links to Other Websites

Our website may include links to third-party sites.
We are not responsible for their content or privacy practices.
We advise you to read their privacy policies before submitting any data.

Payment Security & Data Collection

We use Stripe to securely process online payments. When you make a payment, your card details are handled directly by Stripe and are not stored on our servers. Stripe is certified to PCI Service Provider Level 1 — the most stringent level of certification in the payments industry.

We collect only the data required to process your order and maintain communication with you. This includes your name, email, and purchase details. All data is handled in accordance with the UK GDPR and Data Protection Act 2018.

Policy Updates

We may update this Privacy Policy to reflect:

  • Legal changes
  • Business or website developments
  • Technological upgrades

Any updates will be posted here. Continued use of our website means you accept the updated policy.

Last updated: April 2025