A clear target and an honest limit
Our target is the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We have checked the site against that target, but automated and keyboard tests cannot prove that every person can use every part. They also do not replace testing with disabled people and the tools they use.
Used as the design and testing standard.
Checked at representative desktop and mobile widths.
No independent audit and no claim that every part fully meets the standard.
What you should be able to do
- Navigate by keyboardReach links, menus, forms, questions and tools without relying on a mouse.
- See where focus isFollow a visible focus indicator as you move through interactive controls.
- Zoom or use a narrow screenEnlarge text and read ordinary page content without horizontal scrolling.
- Read with useful structureUse headings, clear page regions, labels, status messages and useful link text to understand the page.
- Reduce movementUse your reduced-motion setting to switch off decorative transitions and 3D effects.
- Use resources privatelyComplete browser-based tools without an account; the tools do not use analytics or advertising cookies.
- Print or save resourcesCreate a practical paper or PDF copy of checklists, guides and the sample report where offered.
- Complete an enquirySend a message on the website without opening an email app. Clear feedback tells you whether it was sent or needs attention.
Technical approach
The website uses a clear page structure, flexible layouts, keyboard controls, visible focus, labelled fields, status messages and colours chosen for readable contrast. The main information remains available without JavaScript.
Depth, perspective and pointer effects are decorative. They switch off when reduced motion or data saving is enabled and are simpler on small screens.
Reading, navigation, forms and resources still work without the 3D effects.
How this version was checked
We checked all 23 public pages at common desktop, tablet and mobile sizes. Tests covered keyboard use, forms, images, links, visible focus, reduced motion, text overflow and speed.
These checks cannot represent every device or assistive technology. We have not yet completed named screen-reader testing or an independent audit with disabled users.
Downloadable sample report
The downloadable sample report is not yet prepared for screen readers. The same fictional report is available as an accessible web page, which is the best version for screen readers.
If that HTML version does not meet your needs, ask for another practical format through the contact form.
Feedback and alternative formats
If you cannot access part of this website, need information in another format, or notice a barrier we have missed, tell us through the contact form. Where reasonably possible, we can provide simpler text, a large-print version, an accessible document or another practical format.
It helps to include the page address, what you were trying to do and what happened. If you are comfortable, you can also tell us which browser, device or assistive tool you were using. We will review the request and respond as soon as reasonably possible.
Use the contact form, or write to this address if the form is inaccessible. Do not include confidential care, staff or identifying information about a person receiving care.
Reviewing this statement
We will review this statement after an important website or content change, when a reported barrier is fixed or after further accessibility testing. The date at the top shows the current version.
This page explains our current position. It is not a formal claim of full WCAG compliance, an independent certificate or a promise that no one will face a barrier.
Accessibility sources
- W3C Web Content Accessibility Guidelines (WCAG) 2.2The technical accessibility standard used as this site’s target.
- W3C guidance on developing an accessibility statementGuidance used to make this statement clear, findable and candid about limitations.