Leadership and follow-up
Review agreed audits, action plans and management checks, including how repeated concerns are addressed.
Independent domiciliary care review
CQC Compliance Audit
An independent review of an agreed sample across CQC’s five key questions: Safe, Effective, Caring, Responsive and Well-led.
See what the review coversWhen this review helps
Useful when you want an independent view across several parts of your domiciliary care service. The review brings findings together so you can decide what needs attention first, without assuming that every record needs to be checked.
The agreed sample
What we can check
We agree the records, people and time period before work starts. The checks below help shape your review; they are not an unlimited review of every record.
Care, medicines and staff records
Look at the selected care records, medicines records and staff files identified in the written scope.
Concerns and responses
Follow agreed incidents, complaints and safeguarding records to see how concerns were handled.
Evidence across the five questions
Bring the agreed findings together under Safe, Effective, Caring, Responsive and Well-led.
After the review
What you receive
Your quote sets out the report and follow-up included in the fee.
See an example audit reportFindings you can work from
A written account of the agreed checks, showing good practice, gaps and the evidence reviewed.
Actions in order of importance
An action plan identifying what needs attention, who will take it forward and the proposed timescales.
A discussion of the findings
A chance to work through the report and agree whether any further support is needed.
Before we start
We agree the sample, delivery method, timetable and fee in writing. Any correction support, re-audit or ongoing monitoring is clearly listed, with its own limits.
Please use the enquiry form for a brief description of your needs only. We agree a suitable way to share records before any personal care information is provided.
Read the client agreementImportant to know
This is an independent, sample-based review, not a CQC inspection. The quote covers the agreed sample and states any correction support and re-audit included.
The provider remains responsible for care and regulatory decisions. No review guarantees a CQC rating.
Your next step
Discuss this serviceTell us what needs a closer look
Describe the concern and the size of your service. We can then agree a sensible starting point.