Independent review · domiciliary care · England

Independent CQC mock inspections

A focused review of an agreed sample, based on current published guidance. You receive a clear report and action plan. This is private, independent support, not an official CQC judgement.

Whole-service audit£650–£1,250Guide price · final fee agreed in writing
Service lead Ghulam Rasul SafiPage checked
How it runsRemote, on-site or a mix of both
What you receiveReport and prioritised action plan
What is checkedAgreed sample and exclusions
What it cannot promiseNo rating or outcome promise
Use the familiar term. Keep the boundary honest.

What a “mock inspection” can and cannot tell you.

A consultant can check an agreed sample and see whether records, practice and leadership tell the same story. Only CQC can use its regulatory powers and issue an official judgement or rating.

Independent audit

Designed to help you see

  • Good practice shown in the sample
  • Contradictions between policy, records and practice
  • Risk that needs immediate or planned attention
  • Unclear ownership, unfinished actions or weak proof that changes worked
  • A practical order for improvement work
Regulatory boundary

It cannot

  • Act for CQC, pretend to be CQC or make decisions for CQC
  • Reproduce all of CQC's information or powers
  • Issue an official breach, score or rating
  • Guarantee what a future inspection will conclude
  • Replace urgent safeguarding, clinical or legal action
17
Why independent audit can be useful

A completed checklist is not enough.

CQC's Regulation 17 guidance says providers need effective leadership and audit systems that check quality, monitor risk and drive improvement. A useful audit should find risk, trigger action and show whether change worked. It should not simply imitate an inspection.

Read CQC's Regulation 17 guidance
A connected evidence review

What the review covers

CQC's current published framework keeps five key questions and groups the information it considers into six categories. A private review checks only what you agree. The categories guide the work; they do not recreate a CQC assessment.

01Safe

Can risk be seen and controlled?

Safeguarding, medicines, incidents, staffing and how risks are managed.

02Effective

Does care reflect assessed need?

Assessment, consent, staff competence, results and joined-up working.

03Caring

Do records and practice reflect people’s experience?

Dignity, choice, involvement, communication and person-centred detail.

04Responsive

Does the service notice and adapt?

Reviews, changing needs, complaints, access and continuity of care.

05Well-led

Do leaders know what is happening?

Leadership, culture, learning, improvement and how progress is checked.

Six published information categories

Look beyond documents alone.

The relevant mix depends on the service, question and delivery method.

  1. 01People's experience
  2. 02Staff and leader feedback
  3. 03Partner feedback
  4. 04Observation
  5. 05Processes
  6. 06Outcomes
The regulatory method is changing.

CQC is testing revised approaches for different care sectors during 2026 while current assessments continue. The written review plan should name the guidance used on the review date and should not treat test material as final.

Read the source-linked update
Choose the review that fits your question

Review options and guide prices

These prices are guides, not instant quotes. Service size, sample, locations, delivery, travel, urgency and reporting needs are agreed before work starts.

Broader supportBefore or after a CQC review

Inspection readiness and improvement

£850–£1,750 guide price

For an approaching inspection, rating concern, active improvement plan or more complex need for change.

  • The most important gaps first
  • Records and information organised clearly
  • Discussion with managers about readiness
  • Optional follow-up or focused repeat audit
View inspection-readiness support
Narrower questionFocused evidence review

One concern, checked in depth

From £225 guide price

For one concern involving medicines, care records and risk, staff checks or data protection.

  • A focused specialist review
  • An agreed sample of records or practice
  • Short findings linked to what was checked
  • The review grows only if you agree
Use the private audit planner
Every quote should make six things visible.PurposeSampleExclusionsDeliveryTimetableWhat you receive
From enquiry to report

How the review works

Timing depends on what you want checked and when the information is available. The steps must be clear before you book or share records that identify anyone.

  1. 01
    Define

    Review plan and quote

    Write down the concern, service, sample, what is excluded, how the review will run, timing, price and report.

  2. 02
    Examine

    Evidence review

    Follow the agreed questions across records, systems, feedback, discussions and observation where included.

  3. 03
    Explain

    Findings and report

    Separate good practice from gaps and link important findings to what was actually checked.

  4. 04
    Improve

    Action and follow-up

    Put work in risk order, name an owner and state what will prove the action is complete and working.

Before any records move

Keep the first enquiry outside the care record.

Use only general service details, approximate size, areas to review and timing. Do not send names, health details, care records or private letters from a regulator through the public form.

See the five evidence-access gates
Before you appoint anyone

Ask every reviewer these six questions.

Strong claims are easy to make. These questions show whether the work is focused, current, safe and useful after the consultant leaves.

  1. 01

    Who will do the work?

    Ask who will do the work, what relevant experience they have and whether any conflict exists. Do not accept a vague reference to “experts”.

  2. 02

    What exactly is sampled?

    Confirm which records and other sources will be used, how much will be checked, how the sample is chosen and what is excluded before comparing prices.

  3. 03

    Which guidance and date are used?

    Ask how current guidance, 2026 changes still in development and the provider's own policies are kept separate.

  4. 04

    How will records be protected?

    Agree who can access records, how they are shared, how long they are kept, when they are deleted and who is responsible before sharing anything.

  5. 05

    What will the report contain?

    Expect a clear sample, honest limits, good practice, findings ordered by risk and useful actions.

  6. 06

    What happens when urgent risk appears?

    Agree how urgent concerns will be raised and keep safeguarding, clinical and legal duties with the right people.

Practical answers

Before you request a review.

These answers are intentionally specific. If your deadline, risk or service model changes the answer, that should be discussed before the work is agreed.

Read all service questions

It is an independent review of an agreed sample of your service's records and practice. It can identify good work, connected gaps and improvement priorities, but it is not an official CQC inspection.

No. CQC alone makes regulatory decisions and determines ratings. A private review cannot reproduce all of CQC's information, powers or decision-making.

Leadership checks, care records and risk, medicines, staff checks, incidents, complaints, safeguarding, feedback, data protection and improvement records can be included. The exact sample and exclusions are confirmed before work.

Reviews can be remote, on-site or a mix of both. The right method depends on the question, sample, need for observation, travel, timing and cost.

The guide price for a whole-service CQC compliance audit is £650–£1,250. Wider inspection-readiness and improvement support is usually £850–£1,750. You receive a fixed written quote after the work is agreed.

You will usually receive a summary of what was checked, good practice, findings linked to the sample, risk priorities, an action plan and a closing discussion. The written quote lists exactly what is included.

No. Do not send names, care records, health details or private letters from a regulator through the public enquiry. We agree separately who can access records, how they are shared, how long they are kept and when they are deleted.

Find current gaps without promising a CQC rating.

Start with an anonymous review plan or request a private discussion. You will receive a recommendation, likely timing and written quote before work begins.