Independent review · domiciliary care · England

Independent CQC mock inspections

An independent review of an agreed sample, with a report and action plan. Add correction support and a re-audit where needed. This is private support for improvement, not an official CQC judgement.

Scoped CQC auditPrice by quoteFinal price agreed before booking
Service lead Ghulam Rasul SafiPage checked
How it runsRemote, on-site or a mix of both
What you receiveReport and prioritised action plan
What is checkedAgreed sample and exclusions
What it cannot promiseNo rating or outcome promise
What the review can tell you

What a “mock inspection” can and cannot tell you.

A consultant can compare an agreed sample of records, practice and other evidence. The report explains what was checked and its limits; it does not verify every part of a service. Only CQC can issue an official judgement or rating.

Independent audit

Designed to help you see

  • Good practice shown in the sample
  • Contradictions between policy, records and practice
  • Risk that needs immediate or planned attention
  • Unclear responsibility, unfinished actions or missing evidence of improvement
  • A practical order for improvement work
Regulatory boundary

It cannot

  • Act for CQC, pretend to be CQC or make decisions for CQC
  • Reproduce all of CQC's information or powers
  • Issue an official breach, score or rating
  • Guarantee what a future inspection will conclude
  • Replace urgent safeguarding, clinical or legal action
17
Why independent audit can be useful

A completed checklist is not enough.

CQC's Regulation 17 guidance says providers need effective leadership and audit systems that check quality, monitor risk and drive improvement. A useful audit should find risk, trigger action and show whether change worked. It should not simply imitate an inspection.

Read CQC's Regulation 17 guidance
A connected evidence review

What the review covers

CQC's current published framework keeps five key questions and groups the information it considers into six categories. A private review checks only what you agree. The categories guide the work; they do not recreate a CQC assessment.

01Safe

Can risk be seen and controlled?

Safeguarding, medicines, incidents, staffing and how risks are managed.

02Effective

Does care reflect assessed need?

Assessment, consent, staff competence, results and joined-up working.

03Caring

Do records and practice reflect people’s experience?

Dignity, choice, involvement, communication and person-centred detail.

04Responsive

Does the service notice and adapt?

Reviews, changing needs, complaints, access and continuity of care.

05Well-led

Do leaders know what is happening?

Leadership, culture, learning, improvement and how progress is checked.

Six published information categories

Look beyond documents alone.

The relevant mix depends on the service, question and delivery method.

  1. 01People's experience
  2. 02Staff and leader feedback
  3. 03Partner feedback
  4. 04Observation
  5. 05Processes
  6. 06Outcomes
The regulatory method is changing.

CQC is testing revised approaches for different care sectors during 2026 while current assessments continue. The written review plan should name the guidance used on the review date and should not treat test material as final.

Read the source-linked update
Choose the review that fits your question

Review options

We quote for the work you need. Your written quote confirms the records, review time, delivery, travel, follow-up and final price.

Broader supportBefore or after a CQC review

Full CQC Readiness & Improvement Review

Price by quote

For readiness or improvement work across relevant areas. The guide range is sample-based, not an unlimited service.

  • Gap audit and prioritised action plan
  • Agreed correction-support allowance
  • Re-audit of updated evidence within scope
  • Optional monitoring where booked
View inspection-readiness support
Narrower questionFocused evidence review

One concern, checked in depth

Price by quote

Choose from nine audit areas, including care records, medicines, workforce, safeguarding, rota and calls, money handling, quality and governance.

  • A focused specialist review
  • An agreed sample of records or practice
  • Short findings linked to what was checked
  • The review grows only if you agree
Use the private audit planner
Every quote should state the work and its limits.PurposeSampleExclusionsDeliveryTimetableSupport allowances

Services supporting 100+ people, multiple locations, several months of records or substantial correction work need a bespoke quote. Monthly monitoring is quoted for the checks and support you need. Read the client agreement before booking.

From enquiry to report

How the review works

Timing depends on what you want checked and when the information is available. The steps must be clear before you book or share records that identify anyone.

  1. 01
    Define

    Review plan and quote

    Write down the concern, service, sample, what is excluded, how the review will run, timing, price and report.

  2. 02
    Examine

    Evidence review

    Check a risk-based sample of records, feedback and discussions, with observation where agreed. Recommend a wider review if serious or repeated concerns need it.

  3. 03
    Explain

    Findings and report

    Separate good practice from gaps and link important findings to what was actually checked.

  4. 04
    Improve

    Corrections and re-audit

    Complete the correction support booked, then recheck updated evidence within the agreed allowance. Record closed and open actions, with monitoring if arranged.

Corrections must use genuine evidence and the provider’s authority. No evidence is invented or falsely backdated. The provider retains care, clinical and regulatory decisions. See the six-stage process.

Before any records move

Keep the first enquiry outside the care record.

Use only general service details, approximate size, areas to review and timing. Agree the quote, sign the client agreement and confirm the safe records-sharing route before care data is shared. Do not send care records or health details through the public form.

See the five evidence-access gates
Before you appoint anyone

Ask every reviewer these six questions.

Strong claims are easy to make. These questions show whether the work is focused, current, safe and useful after the review ends.

  1. 01

    Who will do the work?

    Ask who will do the work, what relevant experience they have and whether any conflict exists. Do not accept a vague reference to “experts”.

  2. 02

    What exactly is sampled?

    Confirm which records and other sources will be used, how much will be checked, how the sample is chosen and what is excluded before comparing prices.

  3. 03

    Which guidance and date are used?

    Ask how current guidance, 2026 changes still in development and the provider's own policies are kept separate.

  4. 04

    How will records be protected?

    Agree who can access records, how they are shared, how long they are kept, when they are deleted and who is responsible before sharing anything.

  5. 05

    What will the report contain?

    Expect a clear sample, limits, findings and actions with owners, dates and evidence needed. Confirm any correction support and re-audit allowance.

  6. 06

    What happens when urgent risk appears?

    Agree how urgent concerns will be raised and keep safeguarding, clinical and legal duties with the right people.

Practical answers

Before you request a review.

Confirm your deadline, concerns and service size before booking. The written quote explains what can be completed and what is outside the review.

Read all service questions

It is a private review of an agreed sample of records, practice and other evidence. It can identify good work, gaps and improvement priorities, but it is not an official CQC inspection and does not check every part of a service.

No. CQC alone makes regulatory decisions and determines ratings. A private review cannot reproduce all of CQC's information, powers or decision-making.

The review can draw on the nine audit areas, from care and medicines records to workforce, safeguarding, rotas, money handling, quality and governance. The sample, time period, delivery method and exclusions are agreed in writing. Serious or repeated concerns may lead to a recommendation for wider work.

Reviews can be remote, on-site or blended. The method depends on the review questions, records, need for observation, timing and cost. The written quote confirms the method and any travel.

There is no fixed price for a CQC audit or readiness review. We quote for the records, review time, delivery and follow-up you need, then agree the final price in writing before you book.

Yes, where agreed. The quote can include correction support and a re-audit of updated evidence, with clear time, task and sample allowances. Corrections must use genuine evidence and provider approval, without invention or false backdating. Care, clinical and regulatory decisions remain with the provider.

The agreed report explains the sample, findings and limits, with an action plan showing priorities, owners, dates and evidence needed for completion. Where booked, you also receive a record of corrections, re-audit results and monitoring updates.

No. Use general service details only. Agree the scope and quote, sign the client agreement and confirm the safe access, sharing, retention and deletion arrangements before care data is provided.

Find current gaps without promising a CQC rating.

Start with an anonymous review plan or request a private discussion. You will receive a recommendation, likely timing and written quote before work begins.