Policies and information handling
Review agreed policies, records about personal information, access controls and notification records. GDPR means the General Data Protection Regulation.
Review the records and checks managers use to understand risk, protect personal information and follow through on decisions.
See what the review coversUseful when you need a clearer view of the records and checks used to run the service. It can also help when concerns keep returning or decisions and follow-up are difficult to trace.
We agree the records, people and time period before work starts. The checks below help shape your review; they are not an unlimited review of every record.
Review agreed policies, records about personal information, access controls and notification records. GDPR means the General Data Protection Regulation.
Look at how managers use audits, action plans and recurring concerns to decide what needs attention.
Review the agreed plans for keeping the service running during disruption, alongside infection prevention and control records.
Check whether records explain the decisions made, changes agreed and follow-up completed.
Your quote sets out the report and follow-up included in the fee.
See an example audit reportA written account of the agreed checks, showing good practice, gaps and the evidence reviewed.
An action plan identifying what needs attention, who will take it forward and the proposed timescales.
A chance to work through the report and agree whether any further support is needed.
We agree the sample, delivery method, timetable and fee in writing. Any correction support, re-audit or ongoing monitoring is clearly listed, with its own limits.
Please use the enquiry form for a brief description of your needs only. We agree a suitable way to share records before any personal care information is provided.
Read the client agreementThe agreed checks do not amount to legal advice or a guarantee of compliance.
The provider remains responsible for care and regulatory decisions. No review guarantees a CQC rating.
Describe the concern and the size of your service. We can then agree a sensible starting point.