Independent domiciliary care review

Service User Money & Financial Transactions Audit

Review receipts, balances and the records of money handled while supporting people with day-to-day spending.

When this review helps

Useful when staff support people with shopping or other day-to-day spending. This review helps when receipts are missing, balances do not add up, or you need to check how money-handling concerns were followed up.

The agreed sample

What we can check

We agree the records, people and time period before work starts. The checks below help shape your review; they are not an unlimited review of every record.

Spending records

Compare receipts, cash records, balances and change returned in the agreed sample.

Permission and responsibility

Check whether the records show who handled the money and what they were authorised to do.

Gaps and unusual transactions

Look for missing entries, unexplained balances and transactions that need a closer look.

Concerns and follow-up

Check how concerns were reported and what action was recorded, including any safeguarding response.

After the review

What you receive

Your quote sets out the report and follow-up included in the fee.

See an example audit report

Findings you can work from
A written account of the agreed checks, showing good practice, gaps and the evidence reviewed.
Actions in order of importance
An action plan identifying what needs attention, who will take it forward and the proposed timescales.
A discussion of the findings
A chance to work through the report and agree whether any further support is needed.

Before we start

We agree the sample, delivery method, timetable and fee in writing. Any correction support, re-audit or ongoing monitoring is clearly listed, with its own limits.

Please use the enquiry form for a brief description of your needs only. We agree a suitable way to share records before any personal care information is provided.

Read the client agreement

Important to know

This is a review of money handling within care support, not an accountancy service or a source of tax, investment or financial advice.

The provider remains responsible for care and regulatory decisions. No review guarantees a CQC rating.

Your next step

Tell us what needs a closer look

Describe the concern and the size of your service. We can then agree a sensible starting point.

Discuss this service